Can Vocca customize chocolates or gifts?
Yes, please get in touch with us for further details.
Does Vocca offer free delivery?
We offer free delivery for sales exceeding AED 250. Delivery charges may vary as per the location and other factors.
Where can I buy Vocca products?
We are expanding and you might find a store near you. Our products are also available in florist shops, Vocca.co our café and other e-commerce platforms as well.
Where do Vocca products come from?
We use Belgian, Swiss and other regional fine couvertures. Our products are proudly produced in our factory in UAE.
How do I store Vocca products?
We recommend storing them in temperatures not exceeding 24 degrees Celsius. For dates, ideal temperature storage should not exceed 18 degrees Celsius. Keep them in a cool and dry place away from sunlight.
I am unable to access my account?
Please get in touch with our support team for further assistance.
How do I track my order?
You can get in touch with us for further assistance.
Do you refund or take returns?
We do not refund or take returns, but if there is any issue in quality, please reach out to us You can also obtain information from our Terms and Conditions page.
Is Vocca HACCP Certified?
Yes, Vocca is HACCP certified and we ensure strict guidelines to maintain our quality and certification
Do we provide products for wholesale?
Yes, please get in touch with our sales team for further assistance
Does Vocca provide Events and Catering services?
Yes, we provide services for your special events. Please get in touch with our team for further assistance.
Do we do white label services?
Yes, we provide white label services. Please get in touch with our sales team for further assistance.